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PRIVACY POLICY
Privacy built around
Privacy built around
trust and transparency.
This Privacy Policy explains how JNR ZONE collects, uses, stores, discloses and protects personal and business information when you use our website, contact us or use the JNR ZONE platform.
01
Overview
JNR ZONE provides business software and related services for wholesale, distribution, warehouse, delivery and operational management. This policy applies to personal information handled through our public website, sales and support interactions, customer onboarding processes and the JNR ZONE platform.
Where Australian privacy law applies to us, we aim to manage personal information consistently with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
02
Information We Collect
The information we collect depends on how you interact with JNR ZONE. We generally seek to collect information reasonably necessary for our business, platform and support activities.
Contact information
Name, business email, telephone number, job title and communication details.
Business information
Trading name, company details, ABN/ACN, business address, industry and operational requirements.
Account information
User identity, login records, roles, permissions and account preferences.
Operational data
Orders, invoices, payments, credits, delivery records, customer records, inventory movements and related business data.
Technical information
IP address, browser type, device information, session information, logs and diagnostic data.
Support data
Messages, enquiries, attachments and other information you provide when contacting us.
03
How We Use Information
Respond to enquiries and provide support, training and implementation assistance.
Manage subscriptions, invoices, payments and customer accounts.
Protect systems, investigate suspicious activity and maintain audit records.
Troubleshoot issues and improve reliability, performance and usability.
Meet legal obligations and respond to lawful requests where required.
04
Business Data
Customers may upload or generate customer records, product data, inventory records, orders, invoices, delivery information and financial records through JNR ZONE.
Your business data remains your business data.
We process customer business data to provide, maintain, secure and support the JNR ZONE service and to perform activities authorised by the customer or required by law. We do not claim ownership of customer business records merely because they are stored or processed through the platform.
05
Cookies and Similar Technologies
- Essential cookies may be used for login sessions, security and core functionality.
- Preference cookies may remember settings such as your selected language.
- Analytics or diagnostic technologies may be used where enabled to understand performance and usage.
06
Third-Party Services
JNR ZONE may use third-party providers for hosting, infrastructure, email delivery, mapping, analytics, security, payment processing or other supporting services. Information is disclosed only where reasonably necessary for the relevant service or where otherwise permitted or required.
07
Overseas Disclosure
Some service providers used by JNR ZONE may process or store information outside Australia. The countries involved depend on the providers and infrastructure used at the relevant time.
Where Australian Privacy Principle 8 applies, we will take reasonable steps in the circumstances in relation to cross-border disclosure, subject to applicable exceptions.
Production review required
This section should be updated with the countries of overseas recipients where practicable once JNR ZONE’s actual hosting and service-provider arrangements are finalised.
08
Data Security
We use technical and organisational measures intended to protect information against misuse, interference, loss and unauthorised access, modification or disclosure. No online system can be guaranteed to be completely secure.
User authentication and account controls help restrict unauthorised access.
Permissions can limit access according to a user’s role and responsibilities.
Operational logs may support security, diagnostics and accountability.
Backup and continuity processes may support availability and recovery.
Where the Notifiable Data Breaches scheme applies and an eligible data breach occurs, we will take steps required by applicable Australian law, including notifications where required.
09
Data Retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, to provide the service, meet contractual requirements, maintain legitimate business records and satisfy legal or compliance obligations.
When personal information is no longer required and there is no legal reason to retain it, we may take reasonable steps to delete, destroy or de-identify it.
10
Access and Correction
Subject to applicable law, you may ask us for access to personal information we hold about you or request correction of inaccurate, out-of-date, incomplete, irrelevant or misleading information.
We may need to verify your identity before processing a request. In some circumstances the law may permit or require us to refuse access or correction.
11
Privacy Complaints
If you believe we have not handled your personal information appropriately, please contact us and describe your concern. We will review the matter and aim to respond within a reasonable period.
If Australian privacy law applies and you remain dissatisfied after raising the matter with us, you may also have the right to contact the Office of the Australian Information Commissioner (OAIC).
12
Contact Us
For privacy questions, access or correction requests, or privacy complaints, contact JNR ZONE using the details below.
JNR ZONE
Melbourne, Victoria, Australia
jnrzoneau@gmail.com
Email Us
This policy should be reviewed against JNR ZONE’s actual hosting, analytics, payment, communications and data-processing arrangements before production launch, and reviewed again when those arrangements materially change.